Privacy Policy for StraitsCove.com

Effective Date: 14. April 2025

Welcome to StraitsCove.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our English Grammar Quiz App and eBook, including services powered by artificial intelligence (AI).

By accessing or using www.straitscove.com, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of data:

a. Personal Information

When you download the eBook, sign up for updates, purchase content, or use our app, we may collect:

Full name
Email address
Payment details (All purchases will direct and processed via third-party website – Etsy.com)
Location (country or region, if applicable)

Note: We do not store credit/debit card information on our servers.

b. Non-Personal Information

We automatically collect data such as:

Device type and operating system
Browser type
Pages visited on our website
Time spent on pages
App usage analytics (e.g., quiz progress, attempts)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, monitor performance, and personalize content. You may disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use the information we collect to:

Deliver and improve our eBook and app
Process transactions and send download links
Provide customer support
Send occasional newsletters or updates (only with your consent)
Monitor usage and improve functionality
Detect and prevent security issues or misuse

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your data with trusted third-party service providers that help us operate our business, such as:

Payment processors (e.g., PayPal, Stripe)
Email marketing platforms (e.g., Mailchimp, ConvertKit)
Analytics tools (e.g., Google Analytics)

These third parties are required to protect your data in accordance with applicable laws and must not use it for their own purposes.

4. AI-Generated Content and Data Use

The English Grammar Quiz App and eBook include content generated by AI tools. While the content itself does not collect personal information, interactions with the app (such as answering quiz questions or viewing explanations) may be analyzed anonymously to improve performance and user experience.

We do not use AI to collect, process, or store sensitive personal data.

5. Data Security

We take reasonable and appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use best practices, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Request access to your personal information
Correct inaccurate or incomplete information
Request deletion of your data
Opt out of marketing emails at any time

To exercise these rights, please contact us at [insert your contact email here].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Non-personal data may be stored longer for analytical and research purposes.

8. Children’s Privacy

Our content is suitable for learners of all ages, but we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it promptly.

9. External Links

Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Your continued use of the website and app after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 Email: contact@straitscove.com
🌐 Website: www.straitscove.com

Thank you for trusting StraitsCove.com as your English grammar learning companion. Your privacy is our priority.